Regulatory and Privacy

Service Commitment

Keane Legal is committed to providing clients with personal legal representation of the highest calibre.


Regulatory Information

KEANE LEGAL Sprl is registered as a legal company in Belgium under the form "société privée à responsibilité limitée" with a company number of 834 389 644 and a registered address of Rue des Deux Eglises 39, Brussels 1000, Belgium. Keane Legal is also registered as a foreign law firm on the database of the Solicitors Regulation Authority (SRA) of England & Wales under SRA reference number 568301.

Benoît Keane of Keane Legal is a solicitor (England & Wales) regulated by the Solicitors Regulation Authority of England & Wales and registered under SRA number 313362. Benoît Keane became an Avocat of the Barreau de Bruxelles – Ordre Français in March 2017, having previously been registered as a European Union lawyer (E-List).

A copy of the latest version of the Solicitors Regulation Authority’s Code of Conduct, which sets out the rules of professional conduct which apply to solicitors, is available on the Solicitors Regulation Authority’s website ( Information relating to the rules of professional conduct relating to legal companies registered in Belgium and lawyers registered on the A-list is available on the website of the Barreau de Bruxelles – Ordre Français (


Security & Confidentiality

Keane Legal uses a secure and protected server and dedicated back-up service for all e-mail communications and electronic data storage. These security measures protect information and prevent the loss, misuse or alteration of any information to the extent that is possible.

Information contained in e-mail communications and any attachments is confidential and may be the subject of legal, professional or other privilege. Due to the existing regulatory environment, it is not possible to ensure that all communications and other personally identifiable information will never be disclosed. However, the policy is to ensure that such information is kept as secure as possible.



Copyright in the content of and the publications in this website is owned by Keane Legal. You may download and temporarily store one or more of the pages of this website for the purposes of viewing them. You may also print any of the publications in this website so long as each copy is a complete copy, no amendment is made to it and it is for use only within your organisation. Any other storage, copying, transmission or distribution of the content of or the publications in this website is prohibited unless written consent has been provided by Keane Legal.



Electronic links to this site are prohibited without written consent. However, Keane Legal is open to working with partners on linking where this is mutually beneficial.



Publications available on this site provide general information only. They do not constitute legal advice or seek to be an exhaustive statement of the law. You should take legal advice on any particular matter which concerns you. If you do require advice on a particular matter, please contact Keane Legal directly.


Complaint Procedure

At all times, Keane Legal aims to provide clients with a professional service of the highest calibre. Should any problem arise then Keane Legal will endeavour to resolve the issue as quickly as possible. Any complaint will be taken seriously and addressed with appropriate remedial action.

If you have any complaint, including a complaint about your bill, you should raise it in the first instance with Benoît Keane. If that is felt to be inappropriate, or if you feel that the response is inadequate, you may ask the Barreau de Bruxelles – Ordre Français to resolve your complaint. Alternatively, you can contact the Legal Ombudsman for Solicitors of England & Wales to assist you. Normally you would need to contact the Legal Ombudsman within six months of the final response to your complaint. You can do so by email at or by post at PO Box 15870, Birmingham B30 9EB, United Kingdom. These options are without prejudice to any other avenues you may wish to avail of with the Solicitors Regulation Authority or the Barreau de Bruxelles – Ordre Français.


Data Protection

Privacy Statement

KEANE LEGAL is committed to protecting and respecting your privacy. This Privacy Statement sets out how we collect, use, process and disclose personal information (known as “personal data”) provided to us by clients (includes current, former and prospective clients) and/or those with whom we deal on behalf of clients in the course of our business as well as personal data provided to us through the website (the “Website”).



KEANE LEGAL Sprl is located at Rue des Deux Eglises 39, Brussels 1000, Belgium.


Information that we collect

We may collect personal data directly from you.  In particular, we may receive personal data relating to you and other parties (“data subjects”) during the course of acting for you as a client.  We may also receive personal data about you from third parties and/or publicly available sources. Categories of such personal data include: names, addresses, contact information and other information that is required in order for us to provide our legal services.


How we use your personal data

For the purposes of providing services to you such as providing you with legal advice, assisting you with legal claims or legal proceedings, assisting you with legal rights, the legal basis for processing such personal data is for the performance of a contract with you or to comply with a legal obligation (for example, to comply with our obligations under anti-money laundering and terrorist financing legislation, to comply as appropriate with any relevant EU, governmental and/ or regulatory authorities or bodies) or where it is necessary for our legitimate interest in providing legal services to you. This is standard practice in the legal sector.

There may also be certain circumstances where our legal basis for processing is your consent (where we have sought it and you have provided it to us), in which case you can withdraw your consent at any time.

KEANE LEGAL is not ordinarily involved in cases or matters concerning sensitive personal data. However, where such cases do arise, then we may process it on your behalf for the establishment, exercise or defence of legal claims. In limited circumstances, we may process special categories of personal data with the data subject’s explicit written consent.

When we process your personal data based on our legitimate interests, we make sure to consider and balance any potential impact on you and your data protection rights. We will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law).



Prior to the use of your personal data for marketing purposes we will seek your consent and we will renew this consent periodically. From time to time, we may send you a legal update of particular relevance to your organisation or business sector. We will always include an option for you to opt-out of receiving blind-copy communications and you can write directly to any person from KEANE LEGAL who sends you a personal email with an update requesting not to receive any further updates. In short, you have the right to withdraw your consent at any time.


Processing personal data for you as a data processor

Where we process personal data on your behalf as a data processor we shall act in accordance with the contractual arrangements we have in place in accordance with Article 28 of the General Data Protection Regulation (the “GDPR”). Processing by a data processor must be governed by a contract which must contain the stipulations as set out in Article 28 of the GDPR.

We may process your personal data that we collect from you or that you provide to us on our Website.


Information that we collect

We only collect personal data about you which you volunteer to us when you email us or telephone us. When you contact us, we may keep a record of that correspondence. We may collect and process the following information about you:

  • your name
  • your email address
  • information that you provide in correspondence


Website and Social Media

The Website uses "Cookies" to collect data concerning its use that may be then reported in services such as Google Analytics. This is a standard feature of most websites.

Cookies are small text files that are downloaded to your device by websites you visit. The information that the cookies collect (such as the number of visitors to the site, the pages visited, location of users, and the length of time spent on the site) is aggregated and therefore anonymous.  This data does not enable KEANE LEGAL to identify any specific person or user.   This analytics service helps KEANE LEGAL to better tailor content of the Website for users and to detect fraud etc.  You may refuse the use of cookies or withdraw your consent at any time by selecting the appropriate settings on your browser. Alternatively, you may leave the Website. By continuing to use this Website, you accept that it is legitimate for KEANE LEGAL to operate its Website in this manner even if you do not click on any specific consent request.

KEANE LEGAL also uses services such as LinkedIn and Twitter which provide general analytical data and personal data (e.g. identification of persons who volunteer to “like” a tweet or click on a LinkedIn profile) which fall under the general user terms and conditions of those services. KEANE LEGAL does not take any responsibility for the privacy terms and conditions of those services as they relate to personal activities of those individuals at KEANE LEGAL signed up to the relevant services. Please direct any issues to the relevant controller.


Links to other sites

Our Website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any personal data to those websites.


How we use your personal data

We may use personal data that you provide to us for our legitimate business interests including:

  • for the purpose for which it was provided by you;
  • to provide you with information, products and services that you request from us such as legal updates;
  • to notify you about changes to our service;
  • to comply with legal obligations.

When we process your personal data based on our legitimate interests, we make sure to consider and balance any potential impact on you and your data protection rights. We will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law).


Disclosure of your personal data

We may disclose your personal data to third parties who provide a service to us or are retained on your behalf to provide a service to you and are bound by confidentiality provisions such as our IT service providers, professional advisers retained on your behalf, regulators, barristers and experts retained on your behalf or where required by law, where necessary to administer our working relationship with you or where we have a legitimate interest in doing so, or in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or where necessary for our legitimate business interests to protect the rights, property, or safety of KEANE LEGAL, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.



We will retain personal data only for as long as necessary for the purposes for which it was collected; as required by law or regulatory guidance to which we are subject; and for the exercise or defence of legal claims that may be brought by or against us. As a general policy, unsolicited applications for a position at KEANE LEGAL will be retained for no more than 12 months unless you consent to a longer period in the application. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of personal data, the purposes for which we process personal data and whether we can achieve those purposes through other means and the applicable legal requirements.


Security and where we store your personal data

We use a variety of security technologies and procedures to help protect your personal data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet.

Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Website. Any transmission of personal data is at your own risk. Once we receive your personal data, we use appropriate security measures to seek to prevent unauthorised access or disclosure.


Transfers of personal data

In the event that it is necessary to transfer personal data outside the European Economic Area (or any country not on the approved list of the European Commission), we will ensure appropriate safeguards are in place to protect the privacy and integrity of such personal data.


Personal data provided about third parties

Where you provide personal data about another individual you must ensure that you have obtained any necessary permissions from that individual, that you are entitled to disclose the personal data relating to that other individual to KEANE LEGAL, that the individual is aware of the contents of this privacy statement and that KEANE LEGAL may process that personal data in accordance with this privacy statement without having to take any further steps.


Your rights relating to personal data

You have the following rights under the GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data:

  • right to access the data - you have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
  • right to rectification - you have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.
  • right to erasure - you have the right to request us to delete personal data that we hold about you.
  • right to restriction of processing or to object to processing - you have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
  • right to data portability - you have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine-readable format.
  • right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and you want to object to processing on this ground.

In order to exercise any of the rights set out above, please contact us. We may request that you provide proof of your identity for security reasons. We will respond to your request within one month. That period may be extended by two further months where necessary, taking into account the complexity and number of requests.  We have the right to refuse your request where there is a basis to do so in law, or if your request is manifestly unfounded or excessive, or to the extent necessary for important objectives of public interest.

If we are processing personal data based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing which took place prior to its withdrawal.

If you are unhappy with how we process personal data, we would ask you to contact us so that we can rectify the situation.

You may lodge a complaint with a supervisory authority in Belgium or any other appropriate authority if you consider that the processing of your personal data infringes the GDPR.


Automated decision-making and profiling

We do not use any personal data for the purpose of automated decision-making or profiling.


Changes to this privacy statement

We reserve the right to change this privacy statement from time to time at our sole discretion. When you use our Website after any such change you will be deemed to have consented to the current version of the privacy statement and accordingly you should review the privacy statement from time to time.


Contact Us

Questions, comments, requests and complaints regarding this privacy statement and the personal data we hold should be addressed to


Governing Law

This legal notice and all issues regarding this website are governed by Belgian law and the courts of Belgium.